Planet of Dinosaurs refund info

[torgosPizza]

That's weird.  Why is an ISO more expensive then and MPEG?

Maybe the ISO comes with menus (or maybe not).

So, any idea when we're going to get the gift certificates?

They have just been added (more info below).

So, if I bought the VOD, I can now go to my files and re-download?

Correct. (WMV version still has about 20 mins left to go, and the DVD probably won't be done until tomorrow, but if you got the DivX, mp4 or mpeg-2 (RAR-ified) versions, you can redownload those now if you want.)

Also, Gift Certificates for $10 have been added to your account (if you opted for that, and not the full refund). Let me know if you didn't get yours.

[Action Batch]

I wish I listened better.

So, if I bout a tier 2 ticket, I should email Rifftrax at support if I want a refund, it won't happen automatically within 24 hours?

[Gizmo the Great]

So, if I bought the VOD, I can now go to my files and re-download?

Correct. (WMV version still has about 20 mins left to go, and the DVD probably won't be done until tomorrow, but if you got the DivX, mp4 or mpeg-2 (RAR-ified) versions, you can redownload those now if you want.)

Also, Gift Certificates for $10 have been added to your account (if you opted for that, and not the full refund). Let me know if you didn't get yours.
[/quote]


Excellent
Thanks!

You guys are the best!!!

[RVR II]

I wish I listened better.

So, if I bout a tier 2 ticket,

And spoke A-mer-i-can instead of North Cakalakian..

[RoninFox]

Looks like my certificate is there waiting.  I'll make good use of it.  Thanks.

Can't wait to finally check out this riff too.

[RVR II]

mmm'kay.. Maybe I'm missing it somewhere but How do you confirm you have a credit/gift certificate in your account?

[Artie]

mmm'kay.. Maybe I'm missing it somewhere but How do you confirm you have a credit/gift certificate in your account?

You have to buy something to see it. 

[RVR II]

mmm'kay.. Maybe I'm missing it somewhere but How do you confirm you have a credit/gift certificate in your account?

You have to buy something to see it. 

Oh.. Well I'll just wait till tomorrow then

Thanks

[RoninFox]

mmm'kay.. Maybe I'm missing it somewhere but How do you confirm you have a credit/gift certificate in your account?

You have to buy something to see it. 

I just added something to my cart, looked at the checkout page, then emptied the cart.

[Edward J Grug III]

And should we be able to see the VOD files now if we are one of the folks getting a freebie? Or will they be added later?

(No hurry, just wondering)

[RVR II]

mmm'kay.. Maybe I'm missing it somewhere but How do you confirm you have a credit/gift certificate in your account?

You have to buy something to see it. 

I just added something to my cart, looked at the checkout page, then emptied the cart.

Even Better!

YUP! Tiz There!

[Action Batch]

I wish I listened better.

So, if I bout a tier 2 ticket,

And spoke A-mer-i-can instead of North Cakalakian..

Boy you better get right you makin me ill.

[RVR II]

I wish I listened better.

So, if I bout a tier 2 ticket,

And spoke A-mer-i-can instead of North Cakalakian..

Boy you better get right you makin me ill.

Bees Glad I ain't speakin Spanglish!!

[torgosPizza]

I wish I listened better.

So, if I bout a tier 2 ticket, I should email Rifftrax at support if I want a refund, it won't happen automatically within 24 hours?

Right.

And should we be able to see the VOD files now if we are one of the folks getting a freebie? Or will they be added later?

(No hurry, just wondering)

Give us until tomorrow to get that sorted out. We literally just finished uploading the VOD files, so until now there wasn't anything for us to add But we'll take care of that first thing in the morning.

mmm'kay.. Maybe I'm missing it somewhere but How do you confirm you have a credit/gift certificate in your account?

You have to buy something to see it. 

You can also check under your "My Account > My Settings" page how much "cash" you have in certificate money.

[Edward J Grug III]

Sounds good! Thanks!