Planet of Dinosaurs refund info

[RoninFox]

download'n the movie now.  Don't think I'll be able to watch it today since it's such a big file, but maybe in the morning after work.  Thanks for going the extra mile here.

[Edward J Grug III]

I hope they ONLY do exclusive DVD shorts from now on.

[Frank_J]

I hope in the future they do the shorts so exclusive that no one other than their closest friends get to see them.

BTW, what's the best way to put one of those video files I got (I'm downloading the mpeg-2) onto a DVD?

[Edward J Grug III]

I highly approve of the new breaking-up of the MPEGs, by the way!

Unfortunately this comes the week after we bought a new DVD player that actually recognises the other formats. ;P

On the plus side, I can buy and watch iRiff VODs!

[Mario "Asteroid" Panighetti]

BTW, what's the best way to put one of those video files I got (I'm downloading the mpeg-2) onto a DVD?

Toast works quite well for such purposes. I use it to convert the MPEG-2s to iPod/Apple TV-friendly format for maximum quality retention, but it's got built-in DVD-burning capability as well.

[RVR II]

BTW, what's the best way to put one of those video files I got (I'm downloading the mpeg-2) onto a DVD?

DVD Flick is Flawless!

[requieminadream]

Yes, we didn't realize we had a more complicated issue than we thought of.  We will grant additional certs if you bought a live ticket + download to burn as well.

OK.  Now people who bought the live ticket and then bought the download to burn have been compensated with an additional $10 gift cert.  We believe that we have now compensated everyone:

Live show ticket purchasers
Live show ticket purchasers who bought the VOD
Live show ticket purchasers who bought download to burn.

We should be all caught up.  As always, if there are problems, you can email support.

What about us Live show ticket purchasers who bought the Xtra Special version of the Live Show?

[spaceforarent]

Yes, we didn't realize we had a more complicated issue than we thought of.  We will grant additional certs if you bought a live ticket + download to burn as well.

OK.  Now people who bought the live ticket and then bought the download to burn have been compensated with an additional $10 gift cert.  We believe that we have now compensated everyone:

Live show ticket purchasers
Live show ticket purchasers who bought the VOD
Live show ticket purchasers who bought download to burn.

We should be all caught up.  As always, if there are problems, you can email support.

What about us Live show ticket purchasers who bought the Xtra Special version of the Live Show?

Yea! and what about scarecrow's brain!

[Conor]

Yes, we didn't realize we had a more complicated issue than we thought of.  We will grant additional certs if you bought a live ticket + download to burn as well.

OK.  Now people who bought the live ticket and then bought the download to burn have been compensated with an additional $10 gift cert.  We believe that we have now compensated everyone:

Live show ticket purchasers
Live show ticket purchasers who bought the VOD
Live show ticket purchasers who bought download to burn.

We should be all caught up.  As always, if there are problems, you can email support.

What about us Live show ticket purchasers who bought the Xtra Special version of the Live Show?

That was most of you.  We offered full refunds or the VOD and gift certificate combo.  You must have gotten one or the other.

We weren't able to record the short because of the tech problems and obviously never got to the full riff. 

[Mario "Asteroid" Panighetti]

You've gone well beyond your obligations, and for that I am grateful. It's refreshing to see such wonderful customer service. Now if only this download wasn't taking so friggin' long, I could properly enjoy the high-quality video you have bestowed upon me.

[RVR II]

We weren't able to record the short because of the tech problems and obviously never got to the full riff. 

Well, when the guys get back from their little vacation, drag their asses back in the studio and Make It So.. Numbah 1

[k1]

Yes, we didn't realize we had a more complicated issue than we thought of.  We will grant additional certs if you bought a live ticket + download to burn as well.

OK.  Now people who bought the live ticket and then bought the download to burn have been compensated with an additional $10 gift cert.  We believe that we have now compensated everyone:

Live show ticket purchasers
Live show ticket purchasers who bought the VOD
Live show ticket purchasers who bought download to burn.

We should be all caught up.  As always, if there are problems, you can email support.

What about us Live show ticket purchasers who bought the Xtra Special version of the Live Show?

That was most of you.  We offered full refunds or the VOD and gift certificate combo.  You must have gotten one or the other.

We weren't able to record the short because of the tech problems and obviously never got to the full riff. 

All the issues with the whole thing (the event, the video, etc.) would make an excellent southern bluesy Rifftones song.  Just a suggestion.   

[Snoopydance]

Okay. I've downloaded  POTD. Now. How do I combine the 4 files so they can be burned onto 1 DVD-R? Can it be done with WinRar? I'm using Roxio and it wants to burn each file on individual discs.  What to do?

[Action Batch]

Whut up Snoop? What's the dizzle fo rizzle? Heh.

Once you've downloaded all four .RAR files, you need but only open one of them using WinRAR or whatever compressed file extraction software and extract the .ISO from the file you opened. The other files only need to be present for this to happen. After that you need to use whatever image burning software of your choosing to create your DVD.

Peace out, Snoop Dogg.

[MrTorso]

Okay. I've downloaded  POTD. Now. How do I combine the 4 files so they can be burned onto 1 DVD-R? Can it be done with WinRar? I'm using Roxio and it wants to burn each file on individual discs.  What to do?

Here is RiffTrax's faq entry:

http://www.rifftrax.com/faq/26640