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Planet of Dinosaurs live show questions

Started by journ, May 09, 2009, 10:22:11 AM

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Conor

We're really sorry about this everyone.  Like we said, we'll be issuing refunds.  I don't know the dirty details about this, but needless to say we thought we were prepared for it and obviously we weren't.  We were really looking forward to the show and disappointed we had to let everyone down.


ShadowDog

Quote from: KingArtie on May 15, 2009, 07:09:05 PM
As for the refunds I'd rather get a gift certificate since I'll be buy the pre-recorded version anyway.

What you said.  I don't want no stinking refund, I want store credit.  Anything I got back would just come right back into their store anyway.  LMFAO
"Did she just say Chipping?"

gbeenie

Ironically, I mentioned the high cost of Cinematic Titanic tickets (they're playing in town this weekend) as a motivator to get my friends to come over tonight. Oh well. Luckily, we have the DVD of The Cat to console us.
"All I ask of you is one thing: please don't be cynical. I hate cynicism -- it's my least favorite quality and it doesn't lead anywhere.
Nobody in life gets exactly what they thought they were going to get. But if you work really hard and you're kind, amazing things will happen."

- Conan O'Brien

PlayMSTie

Store credit would be nice, but whatever works best for you guys is fine. Thanks for the effort.
"There are no ordinary people. You have never talked to a mere mortal." C. S. Lewis

Bring back Bridget!

RVR II


Edgewriter

Store credit works for me too. Too bad we couldn't still get a recorded version of the live show
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Darth Geek

Quote from: Edgewriter on May 15, 2009, 07:21:13 PM
Store credit works for me too. Too bad we couldn't still get a recorded version of the live show
Yeah, store credit is good. I know I'll use it soon. Most crack dealers would never do that.


Monty22001

I actually wonder if they hadn't sent that email reminder out, if it would've worked out better.

I had forgotten, went on right away and paid, and then blammo within minutes everything went to hell.

Troxartas

It was a great attempt, guys.  I think your empire is growing beyond your control!!
No refund for me please....credit would be great.  Or whatever is easier, I'm not swayed at all by this little misstep at all.   :)
Can I touch your face?  Not with my hands......

k1

I started trying to log in around 8:30 EST and gave up around 9:20 since I had the deluxe package and figured I could get the videos after the fact.  The page not loading for almost hour managed to bore my wife to sleep.  Oh well.

JoelTheB

As somebody who has bought just about everything you guys have put out, a store credit would be perfect.

Just as a curiousity question, as this was running through my mind as we were having the difficulties: how was this SUPPOSED to have worked?  I ask because it didn't seem like there was any way to prevent somebody who didn't pay for the live PPV from watching the show anyway.  It seemed like once the direct link to the uStream feed was provided, the cat was pretty much out of the bag.  While I'm forgiving of this whole thing not working, I'd hate to think that if it HAD worked, I might have been paying for a live feed that a non-paying person would have had no problem viewing anyway.

Edward J Grug III

Quote from: Darth Geek on May 15, 2009, 07:22:49 PM
Quote from: Edgewriter on May 15, 2009, 07:21:13 PM
Store credit works for me too. Too bad we couldn't still get a recorded version of the live show
Yeah, store credit is good. I know I'll use it soon. Most crack dealers would never do that.

They probably have so many folks to deal with, though, that it would be a big hassle to figure out who wants what. Surely a refund that you can then spend in the store isn't too much of a hassle for you guys?
FINE

Rude

"I can no longer sit back and allow Communist infiltration, Communist indoctrination, Communist subversion and the international Communist conspiracy to sap and impurify all of our precious bodily fluids."http://www.divshare.com/flash/audio?myId=3942804-0e3

Pak-Man

Forum's back up to speed, at least. Last time it took like- 2 days to get everything back. Mr Lips Sealed hasn't been seen since!

:-X

/Bright Side

Darth Geek

Quote from: Edward J Grug III on May 15, 2009, 07:27:12 PM
Quote from: Darth Geek on May 15, 2009, 07:22:49 PM
Quote from: Edgewriter on May 15, 2009, 07:21:13 PM
Store credit works for me too. Too bad we couldn't still get a recorded version of the live show
Yeah, store credit is good. I know I'll use it soon. Most crack dealers would never do that.

They probably have so many folks to deal with, though, that it would be a big hassle to figure out who wants what. Surely a refund that you can then spend in the store isn't too much of a hassle for you guys?
But... we miss complaining...