Rifftrax Down?

[ColinBlair]

I can't get to www.rifftrax.com, just the forum. Does anyone know when the site will be back up?

[Minnesota]

site seems to be down for me too.

[YoohooRiffer]

ditto

"The page cannot be displayed
There is a problem with the page you are trying to reach and it cannot be displayed."

[GregMcduck]

The site! It's sinking! Drop the extra weight! Throw the X-Men riff and the video of a CGI Mike watching Road House overboard!

[RoninFox]

No dice here either.  Hopefully this is just an upgrade in progress or something.  Wasn't there word about updating the cart system so we could access our purchase history?  Maybe the site had to go down for it.

[torgosPizza]

Yeah we are updating the cart system but this is unrelated.

We're tracking it down right now. Thanks for your patience.

[torgosPizza]

so we could access our purchase history

By the way you can already do this (this will be obsolete in another day anyways):

http://www.rifftrax.com/account.php (obviously won't work until the site is back up).

[ColinBlair]

Is the site going to be back up today? I was going to purchase Missle to the Moon.

[torgosPizza]

It should be. As always it's an issue with our host (GoDaddy) .. so it may be down for another hour or so. We'll keep you posted.

UPDATE: It might be a while (tomorrow morning). Our server had to be rebuilt and the DNS will need to be re-propagated. What a pain.

Sorry about this, but as usual it's nothing we did. Can't wait to get us onto the new box.

[Paradiso]

Ah...phew.  I'm glad I wasn't alone in this.  Sorry to hear about having to rebuild everything.  I'm sure it's quite a hassle. 

[torgosPizza]

Yeah. Everyone can rest assured that their order history and everything is still intact (orders and other information are on a separate database server). Hopefully everything will be rectified tomorrow morning. We'll let everyone know.

[torgosPizza]

You guys should be starting to see Construction DisembAudio. If you do, that's good - that means you are seeing the NEW server. (Dual quad-core Intels baby!) We're migrating the server data right now. It might be a while before the rest of the site comes up, so please continue to hold.

Thanks for your patience!

[jasimon1]

This is what I get for not buying Missle to the Moon on the day it came out!

[Bairman]

You guys should be starting to see Construction DisembAudio.

All I see is coffee-break Disembaudio.   

[Pak-Man]

Maybe you could throw a link to the forums up there for those of us who don't remember it's forum.rifftrax.com, not forums.rifftrax.com. :^)