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my friend never got his gift card,what can be done?

Started by Doctor Who?, December 24, 2009, 12:29:43 PM

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Doctor Who?

I ordered one for a friend about half an hour ago and he has not gotten it yet.  Could you give me some idea of how long it should take?  Thanks.

Action Batch


Doctor Who?

No I used another one.  In the my orders section it says that it went through and that it sent it to his email address but he has not gotten it.

Action Batch

I know you're waiting for an Admin with some proper answers, but did you tell your bud to try his Junk folder? His email client may have labeled it a mass mailer type thing.

Doctor Who?

Hde never got it and i checked i gave Rifftrax the right address.  Can I get a refund or do you have any way to give me the code that was in the email so that i can text it to him.  Is there anything that can be done?

Doctor Who?

Is there anything that can be done since noone got the gift card or am I stuck paying for it.  I noticed that there is another thread about gift card problems.  Is something wrong with the system that puts out the gift cards?  Thank you for your time.

bettertomorrowamy

#6
I doubt any Admins are online.  They seem to have families and lives beyond Internet.  Weirdos.
On timeout

Thrifty

Send an E-Mail to support@rifftrax.com.  You'll probably get a faster response that way.