Star Trek still not available for DL after an hour?

[CWR]

First time I've had a problem, but an hour after ordering it (and recieving my order summery via e-mail), Star Trek rifftrax is still not appearing on my download list.  ...it's probably just waiting until I've finished writing out this complaint so it can appear at the very instant I post this...

[CWR]

It still says "pending" under status on my order page...

[CWR]

aaaannndddd it still does. I guess I'm keeping that Netflix another day or two...

[bettertomorrowamy]

You were gonna watch a Rifftrax at the crack of dawn?

[spaceforarent]

You were gonna watch a Rifftrax at the crack of dawn?

Could be an overnight worker with the night off (like me right now, though I already watched the riff)

Make sure to send the mods an email, so they know of your problem. They probably won't get it for a while since it's so early, but this way they are sure to get it instead of just a chance look at this thread.

[Thrifty]

You were gonna watch a Rifftrax at the crack of dawn?

Could be an overnight worker with the night off (like me right now, though I already watched the riff)

Make sure to send the mods an email, so they know of your problem. They probably won't get it for a while since it's so early, but this way they are sure to get it instead of just a chance look at this thread.

Second.  I think the address is support@rifftrax.com, for greater visibility.

[torgosPizza]

This is a known PayPal issue. You can always email support and if it's during business hours we'll fix it right away... otherwise it's just a matter of waiting for PayPal to catch up.

I'll try contacting them since this issue seems to come up often enough that it's become a nuisance.