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Skipper Learns A Lesson - just purchased, does not show in my files

Started by mattwnelson, August 19, 2009, 08:39:42 PM

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Conor

Every couple of months this issue strikes paypal and they do not report transactions to us (and presumably others) as completed, even though they are.  You did not "waste" your four dollars, paypal just didn't tell us that they got it.

I found your email address in your profile and moved your order to completed.  In the future, you can get a faster response by emailing support@rifftrax.com and including your order number.

Also, the issue, though rare can be avoided altogether by using a credit card instead of paypal.

mattwnelson

Quote from: Conor on August 20, 2009, 09:15:44 AM
Every couple of months this issue strikes paypal and they do not report transactions to us (and presumably others) as completed, even though they are.  You did not "waste" your four dollars, paypal just didn't tell us that they got it.

I found your email address in your profile and moved your order to completed.  In the future, you can get a faster response by emailing support@rifftrax.com and including your order number.

Also, the issue, though rare can be avoided altogether by using a credit card instead of paypal.

Thanks for the info Conor - although I think you may have meant this for the other thread (four dollars?  ;D)