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double charged

Started by PerffecTool69, May 15, 2009, 10:43:05 PM

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PerffecTool69

Hi i purchased the oceans eleven riff track on 5/16/2009. I used paypal to purchase and when it came to the screen that said if you are not redirected to riftrax.com in five seconds click here I accidently closed out my browser.   I then checked my files on my account and the track wasn't there for download so i purchased it via paypal again thinking that the purchase did not go through.  Under further investigation both purchases went through but only registered as one purchase in my files.  In other words i was charged twice for the same riff track.  Can i receive a refund for this or maybe even a credit because i plan to buy more tracks in the future and a credit would not be a problem.

torgosPizza

Sure thing. Can you email us, support@rifftrax.com, with your Order#? We'll issue you a credit asap.