Sales or Support

[wogoat]

All the messages in this forum seem to indicate the correct e-mail to send the expired link info to is support at rifftrax

But the expired link screen says sales at rifftrax

And everyone seems to get a speedy reply from support and no responce from sales (I've been waiting for a reply for weeks until I just now saw that there was a support e-mail that I'm supposed to be using)

If this is the case, the email adress on the expired link screen should be corrected to avoid frustration, as this has been a major sticking point for me that I've been warning people about when I recommend the site, and I'd like to not have to use the caveat because I love the product.  Hopefully I'll get a speedy replay from support as seems to be the case.

[Conor]

Sales at rifftrax.com is not an email address that is checked.  Emails to sales at rifftrax.com will therefore not be answered.

I think that I fixed the instance you were talking about.  All help inquiries should be directed to support AT rifftrax.com

[BathTub]

perhaps forward the mail that goes to sales@ -> support@ to be safe?