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purchase of riff trax live DVD, no credit

Started by chobits1, March 29, 2010, 05:47:30 PM

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chobits1

I ordered the Riff Trax LIve DVD with weird al, and according to the website if you purchase it(I think) you get a 10 dollar credit. However the website is not specific as to WHICH 5 dvds so I could be wrong. In any case I didn't get a credit, so I am trying to figure out what happened. I downloaded the file vs. hard copy but I though that didn't matter.

Thanks!

Closet nerd I am

torgosPizza

Yeah right now it only counts for the physical DVD. But if you email us at support@rifftrax we can fix it for you.

chobits1

sent note, thanks so much for being accomodating! :)
Closet nerd I am

Conor

Quote from: chobits1 on March 29, 2010, 05:47:30 PM
I ordered the Riff Trax LIve DVD with weird al, and according to the website if you purchase it(I think) you get a 10 dollar credit. However the website is not specific as to WHICH 5 dvds so I could be wrong. In any case I didn't get a credit, so I am trying to figure out what happened. I downloaded the file vs. hard copy but I though that didn't matter.

Thanks!



You don't get a ten dollar credit for buying one DVD.  You get a ten dollar credit if you buy five DVDs.

torgosPizza

Yeah, I had to look up her order but we got it all straightened out.