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purchased and charged twice

Started by imagine177, November 07, 2008, 11:49:14 AM

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imagine177

This past Wednesday i purchased two towers and the first time it said the credit card information could not be processed, so i tried again and it worked! when i went to download it i noticed i had two of everything for two towers and when i checked my bank online i saw two purchases go through. so even tho the first one said it didn't go through, it did. can i get refunded for one of them?

Conor

Send us an email at support, and tell us

A)  The name on the card that made the purchases
B)  The email address you use for RiffTrax purchases.


We're happy to refund accidental duplicate purchases.

Steve-O

Quote from: imagine177 on November 07, 2008, 11:49:14 AM
i had two of everything for two towers and when i checked my bank online i saw two purchases go through

To be fair, the item you purchased was clearly labeled "Two Towers."

bettertomorrowamy

Quote from: Steve-O on November 07, 2008, 02:40:01 PM
Quote from: imagine177 on November 07, 2008, 11:49:14 AM
i had two of everything for two towers and when i checked my bank online i saw two purchases go through

To be fair, the item you purchased was clearly labeled "Two Towers."

I hope he never tries to buy 300.
On timeout