The absolute best way to guarantee you will not get your way with an Amazon rep is to open with:
"Okay Lembach. This is how it's going to be....."
Okay Lembach. This is how it's going to be... you're going to send me the new Sailor Moon Series on DVD .... I don't care that it's airing in July, we live in a technology golden age so some how you can figure all that out.
Then I'm going to review UPS shipping instead of the product itself.
Also, you're gonna let me beta test one of your drones
Can you also tell my mom to stop calling about if I've read various celebrity biographies? I'm kind of afraid to hurt her feelings and she's sensitive.