Customer received a "New" battery made in 2008. Conversation went something like this:
Customer: I'll ponder it. I guess I was looking for a second opinion on what qualified as "Brand New". Thanks for your help.
Me: You have 26 days left to return it. Try it out and return it on day 25 if you have to. We wont send out the unmarked torment drones or anything.
Customer: Oh I've read about the drones. Cool Idea.
Me: Yeah, you didnt think we'd just use them for delivery did you? <_< >_>
Customer: 0_0 Um.... yeah, products working just fine....
Me: That's what I THOUGHT!