My job has been seriously, SERIOUSLY screwing over our whole department for 4 months now. Our nationwide company went from a "free" service to a very expensive subscription service to ALL 100,000s customers over a 6 month period.
And do you know how they're notifying all customers, past and present, about this optional service? Emailing them a very threatening invoice saying YOUR BILL OF $__ IS DUE!!! When it's not a bill. And for legal reasons, we have to spout inhuman robotic phrases when they call in yelling about who our company is, why they're being charged, and getting cursed at and getting blamed as "extortionist" and "scammers". And it happens every minute of the day. The moment you hang up, the phone rings again, and it's the same story. My supervisor actually threw her headset at her computer last week. I checked her notes for that call. It was just a scathing dress-down of the higher-ups. She left without notice that day and has been on-off since.
Did I mention that January-February is basically our "April 15th for tax people" time even when not introducing this? Not to mention the huge rollout they had with all the bugs. Ugh.
They know they've messed up badly too. Our whole department is getting catered twice a week with some really great local food places every week since January. I've gained 15 pounds from the stress. It's the most I've weighed in 20 years with no signs of stopping. I'm feeling worse every day. My wife is at home with a kid entering his terrible twos. We're basically at each others' throats now. My social life is in shambles. We had to leave our church for it being a shell of its former self. Money is as tight as ever with no room for a pay increase in sight (outside of standard inflation). When they offer overtime, I have to take it. I'm gonna be pulling 11 hour shifts for the rest of the week. Overworked. Overstressed. Underpaid. It's a nightmare right now.
Why am I not leaving or looking for another job? It's too good when it's not a living hell. The people you work with will make or break you, and, after 10 years of temp jobs and retail, the opportunity to work with people like this is one you grab and hold on tightly too. I can see this blowing over in a year or two (or at least normalizing then). So something as permanent as switching jobs just doesn't seem worth it in the long run.
It's 1:30am now. Been going to bed after midnight and waking up at 7am every day for God knows how long, so of course every little thing is setting me off at this point. I'm angry like I haven't been angry before in a way that's been very awful. I guess I should go to bed now.
Topic: RRRRRAAAAARRRGGGGHHHHHH!!! (Read 1610561 times)
