Help > Purchase / Download Issues

Can't see my files I just bought

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Darth Geek:
I just bought Mesa of Lost Women and Frankenstein Island. The Paypal order went through, and on the Paypal website, it says the trasaction is completed. But on the Rifftrax site, the Order History says it is still pending, and the files are not available for me to download from the My Files page. I've never had a problem with this before. The files are always immediately available when I am done with the transaction.

mnemosyne23:
Oh thank goodness, I'm not the only one having this problem!

I, too, just bought Mesa of the Lost Women using PayPal.  PayPal sent me a receipt and tells me the transaction is complete.  But when I look at the "Orders" tab in "My Account" here at Rifftrax, the order is still listed as "Pending."   This has never happened before.  As with Darth Geek, my files have always immediately been available.

RVR II:
Yeah mine aren't showing up either! What gives ???

D.B. Barnes:

RVR II:
DO NOT WANT!! :scared:

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