VOD choppy

[Invisible NanoGhost]

If I go to "My Files" under my rifftrax-buying account, I notice:

10/28/2009   Planet_of_Dinosaurs_Retail.rar   1024  MB   Part 1 of 4
10/28/2009   Planet_of_Dinosaurs_Retail.r00   1024  MB   Part 2 of 4
10/28/2009   Planet_of_Dinosaurs_Retail.r01   1024  MB   Part 3 of 4
10/28/2009   Planet_of_Dinosaurs_Retail.r02   886.2 MB   Part 4 of 4


And I had bought the DVD right when it was first released (not on the 28th).  Once you download those and run them through 'unrar', you get an ISO file.  Unfortunately my DVD-burning drive here in the office isn't working correctly right now, so I can't tell if this ISO is a fixed version of the film.  Hopefully it will work on my Mac at home.

[MSTJedi]

Depends on if they've done anything with it since they first made the files available. I downloaded them to find that the movie was squashed into fullscreen from widescreen when I played it using a virtual drive. Then I did what Piobman suggested and it worked great - the movie is now widescreen and unsquished.

[Piobman]

Depends on if they've done anything with it since they first made the files available. I downloaded them to find that the movie was squashed into fullscreen from widescreen when I played it using a virtual drive. Then I did what Piobman suggested and it worked great - the movie is now widescreen and unsquished.

Good to hear all worked well for you.

[Conor]

I removed the off topic post in the live show thread and will reply to it here.

The person who authored the DVDs said that he made a mistake with the aspect ratio.  There isn't going to be a new run of the DVDs until the current one is exhausted, aka a long time if ever.

I personally don't think it's a big deal for a movie of POD's quality and  I would not have noticed if someone hadn't pointed it out.  Most people who have bought it have not noticed or complained.  But if it is a deal breaker for you, you should not get it.

[goflyblind]

translation: guys we're scared of pissing off our suppliers, so you guys have to live with the crappy product. sorry. :\

[Conor]

I don't think our supplier would be pissed off if we ordered a few thousand more DVDs.  The error was on our end.  Thanks for the sarcasm though.

[goflyblind]

s'what i do.
usually fails to come across, though.

[Edward J Grug III]

I removed the off topic post in the live show thread and will reply to it here.

The person who authored the DVDs said that he made a mistake with the aspect ratio.  There isn't going to be a new run of the DVDs until the current one is exhausted, aka a long time if ever.

I personally don't think it's a big deal for a movie of POD's quality and  I would not have noticed if someone hadn't pointed it out.  Most people who have bought it have not noticed or complained.  But if it is a deal breaker for you, you should not get it.

Hey, the only reason the post was made in the live thread was because it was being ignored in the appropriate thread.

And yeah, it's a deal-breaker for me.

[Edward J Grug III]

Also - It seems pretty dishonest to not make mention of it on the product page.

[MSTJedi]

Well, apparently if you have a TV from this decade, you should be able to fiddle with the ratio to get it to look right anyway. Unfortunately, all my TVs are still ancient fullscreen SDTVs that I'm praying will go out sometime soon so I'll have a reason to buy a widescreen HDTV (as far as my wife is concerned).

The good news here is that the ISO was free because of my VOD purchase (I assume) and Piobman had the fix before I burned the disc, so I'm happy with my non-purchase/gimme.

[scallenger]

I don't think our supplier would be pissed off if we ordered a few thousand more DVDs.  The error was on our end.  Thanks for the sarcasm though.

I don't know if this quote itself is sarcastic or not, lol, but I recently purchased the DVD not knowing about this issue, and see how apparent it is. While it was indeed still watchable (and funny!), I'm wondering if you guys are really going to make "fixed" versions of the DVD, and maybe if anyone has bought the DVD from the site (and can prove it with a e-mailed reciept or whatever) they could get either a replacement or even just a discount on a new copy? Just an idea. I'm not angry, just would REALLY like a fixed version of this, too.

[torgosPizza]

(From the other thread)

Oh, and also the DVD being in the wrong aspect ratio was really unprofessional, and kinda pissed me off.

... it is? Yours is the first complaint we've had.

Nah, there are others in one of the other threads--the one on jittery video?  It was 1.33:1, squished. I had to reset the DVD player to other settings to get it to go widescreen.

I didn't buy it--this was a rental disc from Netflix.  I've had no problems with any other discs, so I'd say that there was a problem with the anamorphic marker or something.   Conor (I think) admitted that it was a problem that wouldn't be fixed.

We took a look, and indeed it is our fault and will be corrected on the next DVD run. We're evaluating exactly where the problem went, it's definitely an encoding issue on our side, and we'll probably swap out discs for anyone that wants one - especially if you have a TV that can't cope with changing aspect.

Really sorry about this. I wish there had been more of a furor over it, we probably could've had it fixed sooner.

Maybe I'll look into the Download-to-burn option now though--did that finally get fixed?

We did take a look and it seemed to be okay, but let us know if it's not.

[Edward J Grug III]

Can you guys please make an announcement when the new run happens?

[torgosPizza]

Can you guys please make an announcement when the new run happens?

of course.

[Edward J Grug III]

Awesome, thanks!