RiffTrax Forum

Help => RiffTrax OnDemand Support => Topic started by: ender229 on February 22, 2008, 10:05:49 PM

Title: Act Your Age problem
Post by: ender229 on February 22, 2008, 10:05:49 PM
Just purchased Visit to Santa, Lunchroom Manners, and Act Your Age tonight.  Got the first two just fine, but now I'm having a problem with Act Your Age.  When I go to get the On Demand file, the .tix file refuses to load on the download page.  Since the download link on the page is simply a refresh button, I'm not sure how to fix this.  Any suggestions welcome.
Title: Re: Act Your Age problem
Post by: zyphryn on February 23, 2008, 10:56:53 PM
I had the same problem with "Act Your Age" so I sent an email to the following address:

support@rifftrax.com

What they did for me was acknowledge there was a problem & reset it, then sent me another link to the DivX file.  Good luck.

Thank you-- won't you?

Ralph C.