RiffTrax Forum

Help => RiffTrax OnDemand Support => Topic started by: stirrell on January 02, 2008, 08:00:17 AM

Title: Your viewing rights to Signal30 have expired
Post by: stirrell on January 02, 2008, 08:00:17 AM
I get the message:

Your viewing rights to Signal30 have expired

when trying to open Signal30 in my Divx Player on a Macintosh. Was there a time limit on this short? It was free so I'm not complaining, but I was just curious  :).
Title: Re: Your viewing rights to Signal30 have expired
Post by: bettertomorrowamy on January 02, 2008, 08:23:54 AM
It did that to me on my Macbook.  Rifftrax was looking in to it.  I was able to watch it once, and then it gave me the expired message.  I haven't had a problem with the Santa divx, so I'm thinking the Signal30 is timing out because it is being treated like a rental.

It's just a sample, so no big deal.  They aren't going to finish riffing that short anyway.
Title: Re: Your viewing rights to Signal30 have expired
Post by: gammer on January 02, 2008, 08:26:11 AM
If you really want to see it again...and if you look in the right places, you can find it.
Title: Re: Your viewing rights to Signal30 have expired
Post by: stirrell on January 02, 2008, 08:32:02 AM
Thanks for the answers! Part of me was just curious but I also wanted to look into it a little more to feel secure about purchasing A Visit to Santa. I just got a DivX-capable DVD player  :D and am anxious to try it out. I might try to fire up the DivX player in Parallels (Windows XP) and give it a try since it seems that Mac-support is still possibly not quite there with Leopard. Thanks again!

Update: I just tried the file on Windows and the same error occurs. So, it must have been time-limited. Thanks for the input!
Title: Re: Your viewing rights to Signal30 have expired
Post by: torgosPizza on January 02, 2008, 09:38:52 AM
stirrell,

Can you PM me with your DivX Transaction ID or email address, and I will reactivate it? Is this just for Signal30 or did it happen with A Visit to Santa?

(Trying to remember if Signal30 was treated as a purchase or a rental...)
Title: Re: Your viewing rights to Signal30 have expired
Post by: Dirk Squarejaw on March 01, 2008, 06:01:58 PM
Anybody have any luck on getting Signal 30 "reactivated"? I emailed RiffTrax about this a few weeks ago, but no reply...
Title: Re: Your viewing rights to Signal30 have expired
Post by: torgosPizza on March 01, 2008, 07:34:44 PM
If you emailed us, we replied and reactivated the link. Please PM me with your Transaction Id and I'll reactivate it for you.