RiffTrax Forum

Help => RiffTrax OnDemand Support => Topic started by: japm1951 on December 08, 2013, 06:11:23 AM

Title: problem with VOD downloaded to iso
Post by: japm1951 on December 08, 2013, 06:11:23 AM
I just purchased the VOD of the Christmas Shortsapalooza Live.When I burned the iso file to a dvd-r it did not play. Do I need to redownload the show?
Title: Re: problem with VOD downloaded to iso
Post by: Conor on December 11, 2013, 12:21:36 PM
I would recommend emailing support@rifftrax.com

Give them a few more details such as what you used to burn the DVD, what if any errors you're getting, what device you're playing it on, and how big the ISO file you downloaded is. It may be as simple as an incomplete/errored DL, but it's hard to say from just this post.