RiffTrax Forum

Help => RiffTrax OnDemand Support => Topic started by: mightymeatsauce on November 13, 2013, 12:50:42 PM

Title: Problem w/ VOD HTML5 page
Post by: mightymeatsauce on November 13, 2013, 12:50:42 PM
I have been enjoying Rifftrax on my Nexus 7 and Wii U (probably the only one, amiright?) online through VOD, but sometime in the last two weeks I noticed the movies began to restart after about a minute in and now they don't even appear. This problem seems to be happening to all my purchases on every computer or digital device I've tried. I've searched around, but I haven't seen anything regarding others having this issue. Am I missing something?
Title: Re: Problem w/ VOD HTML5 page
Post by: torgosPizza on November 13, 2013, 03:09:26 PM
The only change was today, I corrected an issue where the HTML5 player was not showing by default (so some Android devices or Chrome browsers would show an error message rather than the player). Did you just start notice this today or is it an older problem?

Also you'd be better off contacting us via email than on the forum for an issue such as this.