I'm out of this fucker. If rifftrax wants me back as a customer they can give me some free downloads or a hat or something.
Any company who would let their primary software go unfixed for what... like four or five days now, obviously doesn't care if people buy their product or not.
Fuck you Rifftrax!
Back to watching free mst3k episodes on youtube...
Wow. Where to begin?
I'm not sure we'd want to help someone with such a crass and condescending attitude to begin with.
Second of all, we don't have a team of programmers working on this. We know that the update caused a bunch of problems and when it did, we started working on a fix. A fix which, might I add, was posted yesterday and seemed to solve all of the issues. We asked anyone still experiencing problems to tell us what was happening - not to become selfish, angry and rude. So if you're still having problems with the software, why not try something constructive, like telling us what you are experiencing?
We were able to reproduce the problems others were having - and when the fix was posted, they went away.
It has never been our "primary software" and officially it is still a Beta- you should expect things to break whenever you deal with Beta software. We're sorry that it does happen sometimes, but that's pre-release software for you. I understand that the Player is super convenient, but synching the mp3 up by hand isn't such a big deal that you should feel compelled to come to the forum and start swearing at us. That's pretty childish behavior.
I don't expect you to even read this, so why am I wasting time with a response? Perhaps it can help others who feel like they are owed something when it comes to free, beta, non-stable software. There are other solutions for getting the Player working again, but heaven forbid you have to do some minor reading to find them.
If anyone else feels like they can add to this conversation, feel free.